Legal & Platform Rules

Terms and Conditions – A999 Game

These Terms and Conditions govern your use of the A999 Game platform. Please read them carefully before registering or placing any bets. By creating an account you confirm that you have read, understood, and agreed to everything set out below.

Last Updated: January 2026

What These Terms Cover

Before reading the full terms, here is a quick summary of the most important areas covered in this document.

Account Eligibility

You must be 18 years or older to register and play on A999 Game. One account per person is allowed. Providing false information during registration is grounds for immediate account closure.

Deposits & Withdrawals in PKR

All transactions on A999 Game are processed in Pakistani Rupees (PKR). Supported methods include JazzCash, Easypaisa, Raast, bank transfers, and cards. Withdrawal requests are subject to verification.

Bonus Terms

Bonuses and promotions on A999 Game come with specific wagering requirements and eligibility conditions. Misuse of bonuses, including multi-accounting to claim multiple bonuses, will result in forfeiture and account suspension.

Fair Play & Security

A999 Game is committed to fair gaming. Use of bots, automated software, or any system designed to gain an unfair advantage is strictly prohibited and will result in permanent account termination.

Responsible Gaming

A999 Game provides tools to help you manage your gaming activity — including deposit limits and self-exclusion options. Gaming should remain entertainment. We encourage all players to set personal limits.

Privacy & Data

Your personal information is handled in accordance with our Privacy Policy. A999 Game does not sell your data to third parties. Account data is used solely for platform operations, verification, and support purposes.


01 Acceptance of Terms

By accessing the A999 Game website, downloading the A999 Game app, registering an account, or placing any bet or wager on the platform, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. If you do not agree with any part of these terms, you must not use the platform.

These Terms and Conditions form a legally binding agreement between you (the player) and A999 Game. They apply to all products and services offered through the platform, including but not limited to slots, live casino games, sports betting (including Cricket, PSL, T20, and Football markets), bingo, and card games.

A999 Game reserves the right to amend these terms at any time. Continued use of the platform after any update constitutes acceptance of the revised terms. It is your responsibility to check this page periodically. We will note the date of the most recent update at the top of this document.

Important: These terms apply to all players accessing A999 Game from Pakistan. By registering, you confirm you are playing on your own behalf and not on behalf of any other person.

02 Eligibility & Registration

Age Requirement

You must be at least 18 years of age to register an account and use any service on A999 Game. A999 Game is strictly an adults-only platform. If it is discovered that a player is under 18, their account will be immediately suspended, all funds will be frozen pending review, and any winnings generated during underage use will be forfeited.

A999 Game may request age verification documents at any point. Failure to provide satisfactory verification within a reasonable timeframe will result in account suspension until the matter is resolved.

One Account Per Player

Each player is permitted to hold only one registered account on A999 Game. Creating multiple accounts — whether under the same name, different names, shared devices, shared payment methods, or shared IP addresses — is a violation of these terms. Duplicate accounts will be closed and any bonus funds or winnings associated with them will be voided.

Accurate Registration Information

You are required to provide accurate, truthful, and complete information during the registration process. This includes your full name, date of birth, and contact details. Any account found to contain false or misleading registration information may be suspended or permanently closed at A999 Game's discretion, and funds held in such accounts may be withheld pending investigation.

Verification: A999 Game may carry out identity and payment verification checks at registration or at any point during your use of the platform. These checks help protect both you and the integrity of the platform.

03 Account Responsibilities

Keeping Your Account Secure

You are solely responsible for maintaining the confidentiality of your login credentials — your username, password, and any other security details associated with your A999 Game account. You must not share your login details with any other person under any circumstances.

If you suspect that your account has been accessed without your authorisation, you must notify A999 Game support immediately. A999 Game will not be liable for any losses arising from unauthorised access to your account where you have failed to take reasonable steps to keep your credentials secure.

Account Activity

All activity carried out through your account — including bets placed, deposits made, and withdrawals requested — is your responsibility. This applies whether the activity was carried out by you directly or by someone else using your login details with or without your permission.

Inactive Accounts

An account is considered inactive if there has been no login activity for a continuous period of 12 months. A999 Game may apply an inactivity fee to dormant accounts in accordance with its current fee schedule, which will be communicated to you in advance by the contact details registered on your account. You may reactivate a dormant account by logging in and completing any required verification steps.

Account closure: You may request to close your account at any time by contacting A999 Game support. Pending bets will be settled normally. Any remaining balance will be returned to your verified payment method after standard processing.

04 Deposits & Withdrawals

Supported Payment Methods

A999 Game supports deposits and withdrawals exclusively in Pakistani Rupees (PKR). Accepted payment methods include JazzCash, Easypaisa, Raast instant bank transfers, standard bank transfers, debit and credit cards, and supported mobile wallets. The availability of specific methods may vary and is subject to change without prior notice.

Deposit Processing

Deposits made via JazzCash and Easypaisa are typically reflected in your account balance immediately or within a few minutes of a successful transaction. Bank transfers and card payments may take longer depending on your bank. A999 Game is not responsible for delays caused by third-party payment providers or banking institutions.

Minimum and maximum deposit limits apply and are displayed at the time of deposit. These limits may be adjusted at A999 Game's discretion, and individual account limits may be set following verification or risk assessment.

Withdrawal Policy

Withdrawal requests are processed subject to the following conditions:

  • Your account must be fully verified before a withdrawal can be processed.
  • Withdrawals must be made to a payment method that has been used to deposit funds into your account, or to a verified bank account in your name.
  • Minimum withdrawal amounts apply and are displayed in your account dashboard at the time of request.
  • Withdrawal requests may be subject to review, particularly for larger amounts or where verification is pending.
  • A999 Game reserves the right to request supporting documentation before processing any withdrawal.

PKR always: Every transaction — deposit, withdrawal, bonus credit, and prize payout — is processed in Pakistani Rupees. There are no hidden currency conversion charges.

Transaction Errors

If you believe a deposit or withdrawal has been processed incorrectly, you must contact A999 Game support within 72 hours of the transaction. A999 Game will investigate and, where an error on our part is confirmed, will correct the transaction. A999 Game is not liable for errors caused by the player entering incorrect payment details.

05 Bonuses & Promotions

General Bonus Conditions

A999 Game offers bonuses, free spins, deposit match offers, and other promotions to eligible players. All bonuses are subject to specific terms including wagering requirements, game restrictions, minimum deposit conditions, and expiry dates. These specific terms will be published alongside each offer.

Unless a promotion states otherwise, bonus funds must be wagered a specified number of times before they — or any winnings derived from them — can be withdrawn. The wagering requirement and the games that contribute to it will be clearly stated in the promotion details.

Bonus Eligibility

Welcome bonuses and first-deposit promotions are available to new players only. A player who has previously held an account on A999 Game under any name or payment method is not eligible for new player bonuses on a second account. Attempting to claim new player bonuses on a duplicate account constitutes a violation of these terms.

Misuse of Bonuses

A999 Game monitors bonus usage and reserves the right to withdraw a bonus, void related winnings, and suspend or close an account if it determines that a player has:

  • Created multiple accounts to claim the same bonus more than once.
  • Used irregular betting patterns that appear designed to exploit bonus terms rather than to engage in genuine play.
  • Provided false information to qualify for a bonus.
  • Breached any other condition attached to the specific promotion.

Bonus expiry: Unclaimed bonuses and bonus funds that have not met wagering requirements within the stated period will expire automatically. Expired bonuses cannot be reinstated.

06 Gaming Rules

Game Outcomes

All game outcomes on A999 Game are determined by certified random number generation systems or, in the case of live casino games, by physical dealing and outcomes at real tables. A999 Game does not manipulate game outcomes. Historical results do not influence or predict future results in any game.

Bet Settlement

Bets placed on sports events — including Cricket, PSL matches, T20 internationals, and Football — are settled according to the official results published by the relevant governing body. In the case of disputed results or events that are abandoned, cancelled, or significantly altered, A999 Game's settlement rules for the specific market will apply. These rules are available in the sports betting section of the platform.

System Errors

In the event of a technical error, system failure, or communication issue that affects a game or bet, A999 Game reserves the right to void the affected bets and return stakes to the players' accounts. A999 Game is not liable for any profits or losses arising from a game played under erroneous conditions.

Betting Limits

Minimum and maximum bet limits apply across all games and markets on A999 Game. These limits are displayed within each game and may be adjusted at A999 Game's discretion. A999 Game reserves the right to limit the maximum bet or maximum payout available to any individual player.

07 Prohibited Activities

The following activities are strictly prohibited on A999 Game and will result in account suspension, permanent closure, forfeiture of funds, and reporting to relevant authorities where appropriate:

  • Using automated software, bots, scripts, or any other tool to play games or place bets on your behalf.
  • Colluding with other players to gain an unfair advantage in any game, including but not limited to poker and live casino games.
  • Exploiting software bugs, errors, or vulnerabilities. Any bug discovered must be reported to support immediately.
  • Attempting to reverse engineer, copy, or reproduce any part of the A999 Game platform.
  • Using the platform for any form of money laundering or financial crime.
  • Creating or using an account on behalf of another person without their explicit knowledge and consent.
  • Accessing the platform using a VPN, proxy, or other tool to circumvent geographic or account restrictions.
  • Any form of harassment, abuse, or threatening behaviour directed at other players or A999 Game staff.

Zero tolerance: A999 Game operates a zero-tolerance policy on cheating, fraud, and platform abuse. All suspicious activity is reviewed and may be referred for further investigation.

08 Responsible Gaming

A999 Game is committed to promoting responsible gaming and providing tools that help players stay in control of their gaming activity. Gaming on A999 Game is intended to be a form of entertainment for adults. It should never be seen as a way to generate income or to recover losses.

Self-Management Tools

A999 Game provides the following responsible gaming tools, available directly from your account settings:

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
  • Session Time Reminders: Receive notifications when you have been playing for a set period of time.
  • Self-Exclusion: Request to be excluded from the platform for a defined period or indefinitely. Self-exclusion requests are processed promptly and cannot be reversed during the chosen exclusion period.
  • Reality Checks: Periodic on-screen reminders of how long you have been playing and how much you have wagered in the current session.

If you feel that gaming is no longer entertainment for you — if you are spending more than you can afford, chasing losses, or gaming is affecting your daily life — we strongly encourage you to use the self-exclusion option and to seek support. Details of self-help resources are available on the Responsible Gaming page.

18+ only: A999 Game is strictly for players aged 18 and above. If you are aware of a minor attempting to use the platform, please contact support immediately.

09 Privacy & Data

A999 Game collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms and Conditions by reference. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy.

Personal data collected during registration and account use is used solely for the purposes of operating your account, processing transactions, verifying your identity, providing customer support, and complying with applicable requirements. A999 Game does not sell your personal data to third parties for marketing purposes.

For full details on how your data is collected, stored, and used, please refer to the Privacy Policy.

10 Limitation of Liability

A999 Game provides its platform on an "as is" basis and makes no warranties, express or implied, regarding the uninterrupted or error-free operation of the platform. To the maximum extent permitted, A999 Game shall not be liable for:

  • Any loss of profits, revenue, data, or business opportunity arising from your use of the platform.
  • Losses resulting from technical failures, system outages, or interruptions beyond A999 Game's reasonable control.
  • Losses caused by your failure to keep your account credentials secure.
  • Any indirect, consequential, special, or punitive damages arising from your use of A999 Game.

Nothing in these terms limits A999 Game's liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded by law.

Your responsibility: You are responsible for ensuring that online gaming is permitted in your jurisdiction before registering. A999 Game does not provide legal advice and accepts no liability for your decision to use the platform.

11 Changes to Terms

A999 Game reserves the right to update, amend, or replace these Terms and Conditions at any time. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes, we may also notify registered players via the contact details held on their accounts.

Your continued use of the A999 Game platform following any update to these terms constitutes your acceptance of the revised terms. If you do not agree to the updated terms, you should stop using the platform and may request account closure by contacting support.

It is your responsibility to review these Terms and Conditions periodically to stay informed of any changes. A999 Game recommends checking this page whenever you return to the platform after a period of absence.

12 Contact & Support

If you have any questions about these Terms and Conditions, or if you wish to raise a dispute, report a concern, or request account closure, A999 Game's support team is available 24 hours a day, 7 days a week.

You can reach the support team via the live chat feature available within the platform, or by sending an email to the address displayed in the footer of this page. A999 Game aims to respond to all support enquiries promptly and to resolve disputes fairly.

For queries specifically related to responsible gaming tools, self-exclusion requests, or support resources, please visit the Responsible Gaming page for dedicated guidance.

For general platform questions, visit the FAQ page where many common questions are answered in detail.

Dispute resolution: In the event of a dispute that cannot be resolved through standard support channels, A999 Game will review the matter internally and communicate its decision in writing to the player's registered email address.


Agree to the Terms? Join A999 Game Today

Registration takes just a couple of minutes. Fund your account in PKR using JazzCash or Easypaisa, and you are ready to play. Over 500,000 Pakistani players have already made A999 Game their gaming home.